Phone
0850 840 86 00
The fastest way for availability, prices and general questions.
Mon–Sat 09:00–19:00 Call nowReach Us
Let's Stay in Touch
For questions, phone and WhatsApp reach us instantly. Reservations, appointments and payments are completed in My Account in a few minutes.
Contact channels
0850 840 86 00
For photos, documents and short questions; messages sent after hours are answered in the morning.
Within minutes during business hours Open WhatsApppatilee@patilee.com
For corporate requests, document sharing and formal correspondence.
Reply within 24 hours Send an e-mailAddress
Uskumruköy Mh. Enez Sk. No:2/1
Sarıyer / İstanbul 34450
Sarıyer / İstanbul 34450
In Zekeriyaköy, a Ministry-licensed facility. Just give us a call before you come.
Check-in/out Mon–Sat, last slot 18:30 Get directionsMy Account is ready for reservations and appointments
Reservations, meet & greet appointments and payments can be completed in My Account at any hour, in a few minutes. Membership opens with a single SMS code sent to your phone; your agreement is signed at the same moment.
Sign up
Your membership opens with the SMS code sent to your phone; your agreement is signed digitally.
Pick a date
Choose the day that suits you for boarding, daycare or a meet & greet; availability is shown instantly.
Confirm
Your reservation is confirmed with your payment; you are informed by e-mail at every step.
📋 What to know before you come
- Vaccinations and a microchip are mandatory (Ministry of Agriculture and Forestry regulations). We cannot offer shelter or foster services for unvaccinated or unchipped animals.
- Cats must be neutered/spayed; dogs with an aggression risk are hosted only within our training service.
- We cannot accept animals that need medical treatment. A meet & greet takes place before the first stay.
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Our guests' day, training sessions and scenes from the facility are shared every day.